How can I contact customer service?
Our customer service team is here to help! You can reach us via Email, Phone Number, or through our Contact Form. We are available 24/7 to assist you with any questions or concerns
Question
What types of skincare products do you offer?
AnswerWe offer a wide range of skincare products including sunblock, moisturizers, serums, cream, masks, and exfoliants. Our collection features products formulated for various skin types and concerns, such as acne, dryness, aging, and sensitivity.
Question
How do I choose the right products for my skin type?
AnswerChoosing the right products depends on your specific skin type and concerns. We recommend using our [Skin Type Quiz/Consultation Tool] to help you identify your skin type and find products tailored to your needs. Additionally, our customer service team is available to offer personalized recommendations.
Question
Are your products tested on animals?
AnswerWe are proud to be a cruelty-free brand. None of our products are tested on animals, and we ensure that our suppliers adhere to the same ethical standards.
Question
How do I use your skincare products effectively?
AnswerEach product comes with detailed instructions for use. For best results, follow the recommended steps and incorporate the products into a consistent skincare routine. If you have specific questions about how to use a particular product, feel free to reach out to our customer service team.
Question
Can I use your products if I have sensitive skin?
AnswerYes, many of our products are formulated with sensitive skin in mind. Look for products labeled as “hypoallergenic” or “gentle,” and always do a patch test before using a new product extensively. If you have concerns about specific ingredients, please consult with our customer service or a dermatologist.
Question
Do you offer free shipping?
AnswerYes, we offer free shipping on all orders. No minimum purchase required. Enjoy seamless delivery straight to your door without any additional cost.